Refund Policy

Refund Policy

This Refund Policy ("Policy") applies to all users of the website https://callbokindia.com ("Website") operated by Callbok India ("we," "us," or "our"). By making a purchase on our Website, you agree to abide by the terms of this Policy.

1. Eligibility for Refunds

· Refunds will be considered under the following circumstances:

· Product is defective or damaged upon receipt.

· Incorrect item is received.

· Product does not match the description provided on the Website.

2. Initiation of Refund

· To request a refund, customers must contact our customer support team at support@callbokindia.com within 3 days of receiving the product.

· Please provide your order details and details of the issue to facilitate the refund process.

3. Inspection and Approval

· Once the refund request is received, our team will review the information provided.

· Approved refunds are subject to the returned item being in its original condition, unused, and in the original packaging.

4. Refund Time Frame

· Refunds for approved cases will be processed within 3 to 7 business days.

· The refund will be issued through the original payment method used during the purchase.

5. NonRefundable Items

Certain items may not be eligible for refunds, including:

· Personalized or customized products.

· Products that have been used or damaged by the customer.

6. Return Shipping Costs

Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product.

7. Cancelled Orders Due to Unavailability

In the event that an order is cancelled due to unavailability, a full refund will be issued.

8. Refunds for Digital Products

Refunds for digital products will be considered on a casebycase basis and are subject to verification.

9. Legal Compliance

This Policy is in accordance with the applicable laws in India, including but not limited to the Information Technology Act, 2000.

10. Contact Information

For any inquiries or assistance related to refunds, please contact us at:

Callbok India

1146, New Tilpat, Faridabad121003

Email: support@callbokindia.com

11. Changes to the Policy

We reserve the right to modify or update this Policy at any time without prior notice. Please review this Policy periodically for any changes.

By making a purchase on our Website, you acknowledge and agree to the terms of this Refund Policy.

Callbok- E Market System

Callbok E Market System has been created by Callbok India which is the largest E-commerce Market. Callbok India is a complete Indian Company.
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