Return Policy
This Return Policy ("Policy") applies to all users
of the website https://callbokindia.com ("Website") operated by
Callbok India ("we," "us," or "our"). By making a
purchase on our Website, you agree to abide by the terms of this Policy.
1. Return Process
Customers can initiate a return by contacting our customer
support team at support@callbokindia.com within 3 days of receiving the
product. Please provide your order details for efficient processing.
2. Eligibility for Returns
Products eligible for return must be in their original
condition, unused, and in the original packaging.
Some products may not
be eligible for return due to hygiene or safety reasons. Please check the
product description for specific return eligibility.
3. Return Time Frame
Customers must
initiate the return process within 3 days of receiving the product.
Once the return is
approved, customers are required to ship the product back to the designated
address within 2 days.
4. Return Shipping Costs
Return shipping costs
are the responsibility of the customer, unless the return is due to an error on
our part or a defective product.
5. Inspection and Approval
Returned products
will be inspected upon receipt. If the product meets the return eligibility
criteria, a refund will be processed.
Refunds are subject
to verification and may take 3 to 7 business days to be processed.
6. Refund Method
Refunds will be
processed through the original payment method used during the purchase.
7. Nonreturnable Items
Certain items, such
as personalized or customized products, may not be eligible for return. Please
check the product description for specific details.
8. Cancelled Orders Due to Unavailability
In some cases, we may cancel an order if the product becomes
unavailable. In such instances, customers will be notified, and a full refund
will be issued.
9. Legal Compliance
This Policy is in accordance with the applicable laws in
India, including but not limited to the Information Technology Act, 2000.
10. Contact Information
For any inquiries or assistance related to returns, please
contact us at:
Callbok India
1146, New Tilpat, Faridabad121003
Email: support@callbokindia.com
11. Changes to the Policy
We reserve the right to modify or update this Policy at any
time without prior notice. Please review this Policy periodically for any
changes.
By purchasing on our Website, you acknowledge and agree to the terms of this Return Policy.
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