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Return Policy Page

Return Policy

 

This Return Policy ("Policy") applies to all users of the website https://callbokindia.com ("Website") operated by Callbok India ("we," "us," or "our"). By making a purchase on our Website, you agree to abide by the terms of this Policy.

 

1. Return Process

 

Customers can initiate a return by contacting our customer support team at support@callbokindia.com within 3 days of receiving the product. Please provide your order details for efficient processing.

 

2. Eligibility for Returns

 

Products eligible for return must be in their original condition, unused, and in the original packaging.

 Some products may not be eligible for return due to hygiene or safety reasons. Please check the product description for specific return eligibility.

 

3. Return Time Frame

 

 Customers must initiate the return process within 3 days of receiving the product.

 Once the return is approved, customers are required to ship the product back to the designated address within 2 days.

 

4. Return Shipping Costs

 

 Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product.

 

5. Inspection and Approval

 

 Returned products will be inspected upon receipt. If the product meets the return eligibility criteria, a refund will be processed.

 Refunds are subject to verification and may take 3 to 7 business days to be processed.

 

6. Refund Method

 

 Refunds will be processed through the original payment method used during the purchase.

 

7. Nonreturnable Items

 

 Certain items, such as personalized or customized products, may not be eligible for return. Please check the product description for specific details.

 

8. Cancelled Orders Due to Unavailability

 

In some cases, we may cancel an order if the product becomes unavailable. In such instances, customers will be notified, and a full refund will be issued.

 

9. Legal Compliance

 

This Policy is in accordance with the applicable laws in India, including but not limited to the Information Technology Act, 2000.

 

10. Contact Information

 

For any inquiries or assistance related to returns, please contact us at:

 

Callbok India

1146, New Tilpat, Faridabad121003

Email: support@callbokindia.com

 

11. Changes to the Policy

 

We reserve the right to modify or update this Policy at any time without prior notice. Please review this Policy periodically for any changes.

 

By purchasing on our Website, you acknowledge and agree to the terms of this Return Policy.

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